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Privacy and Cookie Policy

Last revision: 2021/11/18 10:17

Why do we collect your data? 

To give you the best possible experience on our website. The data we hold helps us process transactions, tells us about you and helps us personalise our recommendations to give you the best possible experience.  

How do we collect your data? 

When you make a purchase online we treat your data with the highest care and take the proper steps to always protect it. 

When will we share your data? 

We’ll sometimes share data with the courier so it can deliver your order. 

Definitions and Interpretation 

In this Policy, the following terms shall have the following meanings: 


“Cookie”: a small text file placed on your computer or device by Our Site when you visit determined parts of our Site and/or when you use certain features of Our Site.  

 “Personal data”: all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”) – https://gdpr-info.eu/ 

Qthrone it is a product licensed by Sport Contour – Wallwinner, Unipessoal Lda, a company registered in Portugal under company number 513374809, whose registered address is Rua António Augusto Nascimento Lucas, Lote 103, 3º Dtº, Paredes 2580-578 Alenquer 

Information About Us 

Our Site is owned and operated by Qthrone licensed by Sport Contour – Wallwinner, Unipessoal Lda, a company registered in Portugal under company number 513374809, whose registered address is Rua António Augusto Nascimento Lucas, Lote 103, 3º Dtº, Paredes 2580-578 Alenquer 

What Does This Policy Cover? 

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to verify the privacy policies of any such websites before providing any data to them. 

Your Rights 

As a data subject, you have the following rights under the GDPR https://gdpr-info.eu/, which this Policy and Our use of personal data have been designed to uphold: 

  • The right to be informed about Our collection and use of personal data; 
  • The right of access to the personal data We hold about you; 
  • The right to rectification if any personal data We hold about you is inaccurate or incomplete; 
  • The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, unless you would like Us to delete it sooner. In such case, please contact Us); 
  • The right to restrict the processing of your personal data; 
  • The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation); 
  • The right to object to Us using your personal data for particular purposes; and 
  • Rights with respect to automated decision making and profiling. 

What Data Do We Collect? 

We may collect some or all of the following personal and non-personal data: 

  • Email Address; 
  • First Name; 
  • Last Name; 
  • Company; 
  • Street Address; 
  • City; 
  • County; 
  • Postcode; 
  • Phone Number; 
  • The type of enquiry you make, including special requirements; 
  • The information you provide relating to your enquiry; 
  • IP address; 
  • Web browser type and version; 
  • Operating system; 
  • A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to. 

How Do We Use Your Data? 

We comply with Our obligations and safeguard your rights under the GDPR https://gdpr-info.eu/ at all times.  

Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes: 

  • Personalising and tailoring Our products; 
  • Supplying Our products to you; 
  • Personalising and tailoring Our products for you; 
  • Replying to emails from you; 
  • Supplying you with emails that you have opted into; 
  • Market research; 
  • Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience. 

With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and post with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR https://gdpr-info.eu/. 

You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it. 

Contacting Us 

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contact@qthrone.com. 

Changes to Our Privacy Policy 

We may change this Privacy Policy from time to time. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations.  

If you have any complaint about Our use of your personal data, please contact Us. If We are unable to help, you also have the right to lodge a complaint with the Comissão Nacional de Protecção de Dados (CNPD). In addition, to understand thoroughly the application of data protection obligations and rights, please refer to GDPR https://gdpr-info.eu/. 

Shipping Policy 

All orders are shipped from Alenquer, Portugal 

Items will usually be shipped within 2-3 days of purchase, not including weekends or holidays. You’ll receive a shipment notification via email with a tracking number.  

International customers (outside the European Union) are responsible for all import duties, customs, and local taxes. These fees are paid to your local carrier or government and are not collected by Qthrone at the time of purchase. 
We do not issue refunds for items abandoned in customs. 

Please double check that you have provided an accurate shipping address at checkout. Any packages that are undeliverable or unclaimed and returned to qthrone will require an additional shipping cost to re-send.